Privacy Policy
Privacy at Toast Trader
This page explains what Toast Trader collects when you visit or order, why we collect it, and what you can ask us to do with it. It covers this store only, not any site we link to.Registered business details and alcohol licence information are available on request from customer support.
What we collect
- Order details: the bottles you choose, the price paid, the delivery address and the contact details you type at checkout.
- Age and signature records: confirmation that someone 21 or older signed for a delivery, which carriers pass back to us for compliance.
- Payment information: handled by the payment processor. We receive a confirmation and the last digits of a card, never the full number.
- Technical data: IP address, browser type, pages viewed and the rough location derived from the IP, used to keep the site running and to detect abuse.
- Messages: anything you send to our support address, kept so we can answer and follow up.
Why we use it
To take payment, hand the order to a carrier, confirm that the buyer and the recipient are of legal age, prevent fraud, answer support requests and meet the record-keeping rules that apply to alcohol sales. We do not sell personal information and we do not rent email lists.
Sharing
We share the minimum necessary with payment processors, shipping carriers, age-verification and fraud services, and the hosting and email providers that run the storefront. Those companies process data on our instructions. We also respond to lawful requests from regulators or courts when we are required to.
Cookies and retention
Cookies keep your cart intact and remember that you confirmed your age. Our cookie policy describes the categories and how to refuse the optional ones. Order and tax records are kept as long as the applicable rules require; marketing preferences are kept until you withdraw them.
Your choices
Depending on where you live, you may have the right to see the personal information we hold, correct it, delete it, or ask us to stop using it for marketing. Write to the support address below and describe the request. We may need to confirm your identity and that you are 21 or older before acting, and we may have to refuse a request where the law requires us to keep a record.
Contact
Privacy questions, access requests and deletion requests go to [email protected] or . Please include the email address used on the order so we can find the right record.